Sewer Rats Gone For Good!

bristol drain camera surveys rats

large sewer rat

Why Are We Different?

Our Ambition Is To “SOLVE” and avoid the traditional cycle of Bait – Stink – Flies – Repeat! Customers across Bristol are now enjoying the tranquillity of a rodent-free home because we check everything.

UNIQUE INSPECTIONS“. Drains, wall cavities, roof voids, cellars and rats in Kitchens are all considered in our unique inspection process. Everything we do is focused on solving your rat problem and not just treating it. Better still, in some cases the solution is free!

Rats – The Facts – The Truth – The Answers


Recently we were informed by Wessex Water engineers that customers could get drain inspections carried out free of charge where the drains were easily accessible.

Wessex Water offers FREE drain surveys where you believe rats are entering your property from the drains.

Engineers are normally on-site within seven days because rats are a potential fire risk so deserve to be investigated quickly. Wessex Water has a legal duty to check that drains (most drains) under their jurisdiction are in good order and will repair any faults free of charge. Wessex water will also replace faulty or missing drain inspection chamber covers under their authority FREE.

Contact Wessex Water to find out how they could help you.

If Wessex Water can’t help – please learn how we can!

Most rat infestations in your home originate from drainage faults in the sewer system or drains. because of the complexity of the sewer system, many drains are not mapped!

By taking the time to understand your rat issue and the drains in your area allows us to solve rat problems where others have failed

CASE STUDY: DRAINS – Not What Was Expected.

We recently carried out a drainage survey at a property in Bristol. The property had been subject to a horrific infestation of rats over many years, and the homeowners were beside themselves trying to find a solution to the problem.

The drains were the one place they had yet to inspect, but the local water authority had already explained that their main sewer drains were not to blame.

Discouraged but still committed, we were invited in to help. Not every job is a simple one, but thinking outside the box, however bonkers it might seem, always pays dividends.

We followed up on what had already been done by other pest controllers, water authorities and of course the council and the customers themselves.

Being equipped with CCTV drain inspection cameras, we were able to carry out a full drain survey. Checking the sewer branch the customer was responsible for, we searched for the way in – and to our surprise found nothing wrong!

Then our resident rat hunter Simon looked over the garden fence and noticed an unusual-looking drain inspection chamber in the neighbours garden. Now we were on to something!

After speaking with the neighbour and checking the drain, we discovered the answer. This inspection chamber contained a disused main sewer branch that went right up to the properties boundary and right into the foundations.

The houses on the estate had been built on the site of a long-since demolished factory and abattoir. Unfortunately, some of the underground pipes were not only unmapped; they were still connected!

It was a revelation for the customer and a brilliant result. Now the customer in question is rat-free and enjoying their home once again – PERFECT.

How Do Drains Become Damaged?

By far the most common route of entry for sewer rats into our homes is directly from a damaged or disused drain that is still connected to the main sewer, and a very large population of rats.

These drains may have been incorrectly installed or may have become damaged during recent building works, or been crushed and displaced by tree roots.

Age also plays its hand in this scenario. Pipes over a hundred years old will inevitably begin to crack, fail and collapse. This is common in Bristol especially in the thousands of terraced houses, more than a century old.

As the integrity of the drains begins to fail, they start losing water through exposed joints, etc. This will destabilise the pipes, causing them to subside and become displaced.

This displacement creates gaps and these breakages and gaps are the perfect places for rats to burrow out of the sewer system.

Where Will You First See and Hear Rats?

For many people, the very first indication of rat activity is noises in the ceilings or walls of the house. These noises can gradually get worse over time or can come and go without any pattern, rhyme or reason.

Noises like these are an indication of rats doing one of the things that rats do best – climb! They quickly and predictably climb directly to the roof space.

This is most common in bungalows and two-story properties. Once into the warm loft where there is an abundance of insulation, they regularly nest and overtime deposit kilos of faeces and litres of urine, leaving your lofts, attics and crawl spaces stinking and contaminated.

Occasionally a hole will suddenly appear in the flooring of a ground floor or basement room, and rats will wander in from the main sewer system directly into your living spaces.

What’s Different About Our CCTV Darin Inspections?

Drain surveys carried out by us are NOT the technical drainage surveys with detailed digital reports carried out by specialist drain companies. Our CCTV drain camera surveys are designed for one purpose only – identifying existing and potential rat entry routes!

Because we are not tied to any drain companies, we can help you avoid paying for repairs that you might be covered for under your buildings insurance or might have repaired for free via the local water authority.

Our investigations are looking only for faults in the drains that could result in rats being able to leave the sewer system and enter your property.

It sounds bizarre, but our investigations regularly discover faults that the water authority and professional drain companies miss.

We have dozens of these case studies, and it’s a huge problem. Looking in drains might seem like a simple process, but we are often looking for very different things from other providers who have staff with zero experience searching for and solving rat infestations.

Once we have been able to fully look through all accessible areas of your sewer system, we can advise you on what steps need to be taken next.

Not all drainage systems are the same, but our unique experience in Bristol has allowed us to map the common and likely entry points for rodent ingress.

But it’s not just about finding the problem. Because of our expertise in this area, we will always do our best to help guide you through the minefield of insurers, drain companies and water authorities like Wessex Water to get your problems solved quickly, for the minimum expense.

How Much Does A Primary Home Inspection & Drain Inspection Cost?

A primary home inspection is £78.00 or free with any rodent treatment. IF recommended our drain inspections are a standard £349.00 + VAT and can often be carried out the very same day.

Every customer has a primary inspection to assess the scale and scope of rodent activity. Drain inspections are not always recommended. After all – if you know a rat was brought in by the cat, or you watched it run in through your back door, it’s unlikely your drains have anything to do with the problem!

Compare What’s Included in The One Time Cost, With That of Other Providers.

Multiple Inspection Chambers – We check the drains of both your property and with their permission and access, the accessible drain inspection chambers of the adjoining property either side where we see prudent to do so.

> You Don’t Pay Twice! – We check your drains both before and after remediation, so you know any work carried out by other providers has been independently checked for quality and efficacy.

> Remediation Advice – We can explain the pros and cons of the options you might have available to you. We are not tied to any drain company, and we do not receive referral fees – we act only to serve your best interests.

> FREE Remediation – Where remediation is a simple process we will sometimes carry out repairs within inspection chambers within cost.

Drain inspections are obviously just one small part of the ways in which we can help solve your rodent problems. Get in touch today – We will be delighted to help.

Interesting Facts About Rats!

What Diseases Do Rats Transmit?

Rat-borne diseases and parasites represent a significant public health threat. Those Most At-Risk Include Children, Pregnant Women, The Elderly and people Convalescing.

> Salmonella – Severe and sometimes fatal food poisoning.

> Tularemia – If bitten by a rat this bacteria can attack your immune system and lungs.

> Leptospirosis – Weil’s disease – a notifiable disease, leading to multi-organ failure and death.

> E.coli 0157 – This frightening disease from rat faeces causes renal failure and intestinal bleeding.

> Lymphocytic Choriomeningitis – Viral Meningitis that starts of innocently like the flue.

> Plague – Very rare in this country, but cannot be excluded from thought.

How Rats Spread Diseases And Parasites

The Most Common Routes Of Transmission Include:

> Biting – you, your children, family, pets or livestock

> Urine & Droppings – Infecting your groceries and worktops with urine and over 30 droppings each per night

> Being eaten – by your pets

> Contaminating – pets and your pets food and water

> Spreading – blood-sucking parasites like fleas and mites

> Contaminating – water supplies especially where they fall into water tanks

What Do Brown Rats Look Like?

Key Features Of The Common Brown Rat (Rattus norvegicus):

Diseases Include: Bubonic Plague, Typhus and Weil’s disease are among the best known.

Life Span: 1 – 2 Years

Length (body only): 15 – 25 cm (body only) – up to 45cm including tail

Weight: over 500g when mature

Colour: brown, charcoal

Sexual Maturity: 4 – 6 Weeks

Gestation Period: 21 days

Number of litters: 8 per year

Number of young: 6 – 12 per litter

Diet: They are Omnivores, feeding on almost anything.

Daily food: 25 – 50g

Daily water intake: 100ml per 100g

Where Do Rats Come From?

Research suggests that Brown Rats in the UK originated in northern China over a million years ago. These rats also developed a relationship with human populations, a relationship that has endured for thousands of years.

The Introduction into the UK is believed to have occurred via ships from the far east in the 1600s, but this is hard to substantiate. Brown rats are now found in almost every corner of the globe except the Arctic and Antarctic regions.

How Are Rats Controlled?

Rats are controlled and eliminated in two ways. The first and most popular method is to control populations with lethal control methods. The second and least popular method is exclusion and environmental control. So what’s the difference?

The most popular methods of lethal control include Trapping (cages, snap-traps, glue boards), Poisoning (bait, liquid feeds, contact poisons), Shooting (air-weapon, fire-arms, shot-gun).

The most popular methods of environmental control include Proofing/Exclusion (preventing rats entering an area) or Line of sight (ensuring all sources of cover, concealment and encourage are eliminated).

Successful control demands that a variety of these methods are married together. Only by using a combined and integrated methodology will it be possible to control rats successfully in the longer term. However, the fact remains that adjoining properties might not share your proactive stance, and in time the rodent population will return. It might be in five minutes or five years, but eventually, they will return – and you must be ready for them!

Eliminating rats can be a complex task, but commonly the best scenario is to always focus on controlling the rodent population as close to its source as possible. Drain faults and building faults are by far the most common routes of rat entry into our homes, and structural repairs and proofing by experts like ourselves can solve a rat problem for good.

Poison and traps have their place, but repairs and proofing are always preferable because they solve the problem and don’t just subdue it for a few weeks or months.

Q: What other Ways Can You Help Me?


The Bristol Rat Company has qualified electricians who can inspect and test your entire electrical system for faults and damage caused by rodent activity.

We can also update older style electrical systems, reducing fire risks and the dangers of electrical accidents caused by electrocution from wires stripped bare by rats, squirrels and mice.


Damaged pipes like those leading into underfloor heating systems are a major hazard to both your properties structural integrity and of course electrical injury. We have qualified Plumbers from that will quickly inspect and if required, replace or repair damaged pipes and equipment.

Drain Repairs and Digital Camera Inspections

Very often the rodent problems we see are a result of rats getting into the property through damaged, faulty or badly designed sewer systems.

We also have the facilities and expertise to carry out a full inspection of the sewer system and drainage of the property. Where damage is found, we will carry out remediation work to protect the property.

Loft Insulation

Insulation is one of the most significant areas of contamination risk and is regularly overlooked.

Rodents nest and live between layers, depositing huge quantities of droppings, urine and nesting material infested with insect pests.

We can undertake a highly effective decontamination process in place to ensure insulation is quickly and effectively replaced and surrounding surfaces fully disinfected with a sophisticated product that kills, viruses, bacteria and many other types of microorganism.

We also use the of WaspKill UK Pest Control, who are experts in insect control to handle the fumigation of properties affected by flea, bedbug and lice infestations.


We have healthcare trained operatives, formally qualified in infection control to decontaminate an infested or contaminated environment.

You can be assured that we understand infection control and how to achieve an intensive clean more than many other organisations.

the owner is head of infection control operations, and with fifteen years of experience in clinical healthcare services helps us stand apart from other providers as industry leaders.


Proofing is where we put in place effective barriers preventing rodents from accessing the property or sensitive areas. We have experience in sealing cavity walls, cellars, attics, storerooms, kitchens and the list goes on. If you have rodents and don’t want them getting in – then we have the expertise to help.

CCTV Drain Camera Surveys

CCTV Drain Camera Surveys in Bristol, are vital to understanding what rodents are inside cavity walls, ceilings or even beneath your floors!

In most cases where rodent activity is heard but not seen, drain problems could be the cause. Drain repairs can be difficult and expensive to fix, but we can guide you through this process and provide an in-house drain repair service.

High-Tech camera technology allows us to look into your drains and discover any possible entry points that rats may be using.

With over 90% of rat ingress originating in your drains, CCTV gives you a chance to solve rat issues forever!